OSU’s Philosophy

OSU Solutions has developed a sequential process for evaluating and addressing sales and marketing platforms. This process builds upon leadership vision, data analysis, and support systems available while addressing the major points of failure associated with other platforms.

A successful Salesforce implementation will ultimately be judged by its impact on overall customer experience, sales and marketing effectiveness, transparency of the process, and predictability of client acquisition and retention.

Sales & marketing platforms need to automate mundane and repetitious tasks, providing high-leverage activities and communication direct to prospects and clients.

Assembling a system that provides intelligence to your team at the appropriate time is integral to enable best-case decisions. A methodical approach that aligns the business needs, processes, and corporate strategy allows management to spend their valuable time on the important instead of putting out foreseeable fires.

To accomplish this, we have a forthright mentality. We’re not going to simply tell you what you want to hear to win your business & will never shy away from the truth. We ask the same from you. As a team, we must be honest, forthcoming, and in constant communication.

Call us crazy, but we also like to have some fun with our work and our clients. Implementing Salesforce is a lot of work, so let's laugh a little, share a (virtual for now) meal or drink, and enjoy.